Follow Up Boss stops at the CRM. Lofty runs the whole business.
Follow Up Boss is just a database — you still buy your website, leads, dialer, and AI elsewhere. Lofty gives you all of it in one platform, works your leads with native AI, and keeps your data yours.
Your client data isn't safe with Follow Up Boss
Since 11/15/2025,
your data can feed Zillow’s marketing
Follow Up Boss is now owned by Zillow. Under its updated privacy policy, contacts who also use Zillow become “Mutual Customers,” and the data you entered — names, numbers, and notes — can be processed and used for Zillow’s own marketing. Your pipeline simply isn’t fully yours anymore.
With Lofty,
your data stays yours
Your data belongs to you and only you — never shared with portals or third parties. And everything’s built in, so there’s no stack of other tools to buy and connect — no tech-stack headaches, just results.
See how Lofty keeps your data yoursA CRM is only part of the job
Follow Up Boss organizes contacts.
Lofty runs the whole funnel — and does the work for you.
Everything else is extra
Everything in one platform
What you actually get
| Capability | Lofty | Follow Up Boss |
|---|---|---|
| Built-in lead generation (PPC, social, LSA) | Native | Bring your own |
| IDX website & home search | Included | Third-party |
| Native AI lead response & qualification | AI Sales Assistant | Paid add-on |
| AI-powered social & content (Social Studio) | ||
| Seller & home-valuation lead tools | ||
| SEO + GEO content | ||
| Transaction & back-office tools | ||
| Reporting & analytics | Full funnel | Activity only |
| One platform, one login, one bill | CRM only | |
| You own your data (not shared with Zillow) | Zillow-owned |
Replace the whole stack
With Follow Up Boss you're really buying and stitching together five or six tools. Lofty is one.
One platform. One login. One bill.
Multiple bills. Constant syncing. Data scattered across vendors.
Native AI that actually converts leads
Not a bolt-on chatbot — the industry's most advanced AI Sales Assistant, built into the platform.
Instant response
Replies to new leads in seconds over text, chat, and Facebook — 24/7, so none go cold.
Qualifies & books
Asks the right questions and sets showing appointments on your calendar automatically.
Nurtures cold leads
Keeps working months-old leads with personalized follow-up until they’re ready.
Behavior triggers
Watches on-site activity and alerts you the moment a lead heats up.
Frequently Asked Questions
Not Secure
Your Data Stays Private
