In October 2026, 74% of agents on independent small teams had Lofty AI do work for them, the most of any group. Here's what they handed off.
Key findings
74%
of agents on independent small teams had Lofty AI do work for them, the most of any group.
27%
of their hours saved went to following up with leads, the biggest single job.
57%
of their agents using AI also asked Cowork for help.
Who we looked at
We grouped Lofty accounts by how they're organized. Each agent is counted once, in the group their account belongs to: solo agents, independent small teams, small teams inside large brokerages, mid-size teams and brokerages, and large brokerages.
What they hand to AI
Small teams split the work between new leads and past clients. Lead follow-up, homeowner emails and the morning brief make up most of their hours saved.
What it means for your team
- Start with follow-up. It's where small teams save the most time, and it's the easiest job to measure.
- Keep past clients warm automatically. Homeowner emails are a quarter of their hours saved, with no extra work from the agent.
- Let the morning brief set the day. One summary of who to call and why replaces a half hour of digging through the CRM.
Methodology
Covers October 1–31, 2026 (UTC). Test and Lofty staff accounts are excluded. Each task the AI completed gets an estimate of how long it takes an agent by hand. Repeated work is counted once where it makes sense. See the full method on the Lofty AI Index.
