Cowork is the AI assistant that works across the whole Lofty CRM. Agents ask in plain language, and it finds leads, writes messages and acts for them. In October 2026, Cowork saved agents 14,871 hours.
What agents ask Cowork to do
Lead lookups, emails and texts, and call summaries top the list. Agents also use it to update records, run bulk actions, manage Smart Plans and property alerts, and plan their day from the inbox and calendar.
Where agents use it
- On the web and in the mobile app
- In the email and text editor
- In the Cowork workspace, including scheduled tasks and custom agents that run automatically
How it's counted
Cowork counts each conversation once for each kind of help it gave, across the web, the mobile app, the email and text editor, the help bot and the Cowork workspace. A draft counts only if it wasn't sent another way.
